> ## Documentation Index
> Fetch the complete documentation index at: https://docs.trynito.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Help

> FAQs, troubleshooting, and support.

<CardGroup cols={3}>
  <Card title="Browser App" icon="window" href="/help/web-app">
    FAQ and troubleshooting.
  </Card>

  <Card title="Plugin" icon="terminal" href="/help/plugin">
    FAQ and troubleshooting for Claude Code and Codex.
  </Card>

  <Card title="API" icon="code" href="/help/api">
    FAQ for developers.
  </Card>
</CardGroup>

## On Every Surface

**Does Nito store my prompts?** No. Nito stores nothing you send or receive, at any level. See [Data Retention and Visibility](/privacy/data-retention-and-visibility).

**Private versus Confidential?** Private holds the provider to zero data retention. Confidential adds sealed hardware and attestation you can verify. See [Privacy Levels](/privacy/levels).

**Is Encrypted available?** In the Browser App and on the API, yes. In the Plugin, coming soon. See [Encrypted](/privacy/levels/encrypted).

**Does one plan cover everything?** Yes. The plan is account-wide and usage is shared. See [Plans](/plans).

**Where do I check usage?** [Checking Usage](/plans/checking-usage).

## Support

[support@trynito.ai](mailto:support@trynito.ai). Include the surface, the model, and the time of the request. Legal: [Privacy Policy](https://trynito.ai/privacy) and [Terms of Service](https://trynito.ai/terms).


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